Engraved jewelry items other than rings may not be returned. All Fascinating Diamonds® engraved rings may be returned for credit, however engraving fees are non-refundable. Appraisals added to the jewelry purchased, silver, and cz replicas are non-refundable. Removal of Fascinating Diamonds® engraving from any exchanged or resized ring is free with no additional engraving fee. Returns without a Fascinating Diamonds® Return Merchandise Authorization will be refused upon receipt. Returns with missing paperwork or product will not be processed.
We accept 30- day return on Lab-grown diamonds. Lab Diamonds are not eligible for upgrade policy. Diamond and gemstone eternity rings with a specific number of gemstones per finger size; milgrain or ornate bands; some silver rings cannot be resized, so please take care to order the correct ring size at the time of purchase. For assistance determining the proper ring size, please contact customer service or use our online ring sizer.
30-Day Return Policy
Fascinating Diamonds® gladly offers 30 day return policy for our valued customers. We want your satisfaction and faith in our products to last forever, for that matter we strive hard to meet all the needs of our prized customers. Bearing this fact, however, if for any reason, you are still not fully satisfied with your purchase, we have a simple 30- Day Returns policy through which you can return the item of your purchase to our office(s) within the first 30 days of the shipment for a 100% refund or exchange.
In case of any return, please follow the return procedure listed below: