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Shipping Policy

fascinating diamonds- shiping policy

We at Fascinating Diamonds are perpetrated in processing and delivering all our orders in an expedient manner to all shipping destinations regardless the amount of the item purchased. We offer free shipping for all items sold by us in a discreet packaging and in an elegantly designed gift box. If you hold any queries regarding the same please get in touch with are customer service help desk.

  • shipping methods:

    Contingent on the destination and the worth of the item ordered Fascinating Diamonds incorporates varied shipping methods to deliver your valued items:

    UPS: ground shipping

    A standard shipping process, that is presented free of cost, for all our orders irrespective of the amount. The orders shipped through this method reach your end within 3-5 business days after the package has been shipped from Fascinating Diamonds storehouse.

    UPS: 2nd day air shipping

    This shipping process can be availed at a nominal cost of $24.99, which entails to a step up delivery. Orders shipped by this method will reach your end in 2-3 business days after the parcel has been dispatched from Fascinating Diamonds storehouse.

    UPS: overnight shipping

    Orders that require exceedingly accelerated deliverance and are in stock are shipped at the earliest, in order to be delivered either next day or within 1-2 business days from the time the order is placed. This shipping method can be availed at perceived cost of $29.99.

    USPS: ground shipping

    The orders shipped through this process are mainly aimed to deliver international shipping packages. This service can be availed at a perceived cost of $99.99 and the delivery reaches your end within 5-7 business days.

    (Please bear in mind:

    *Orders received after 3:00 pm EST will be taken into process on the following business day.
    *Customized diamond jewelry will take about 10-14 days of time before it can be shipped to a respective destination.)

  • International Shipping

    Fascinating Diamonds offers to ship to almost 45 countries including the European Union, UK, Australia, Hong Kong, Japan, Canada etc. and the ability to pay in 5 different currencies on our website

    • Pound
    • Dollar
    • Euro
    • Canadian Dollar
    • Autralian Dollar

    No Additional Charges!!

    We are happy to inform that we don’t charge any additional amount for our international customers. Customers only need to pay certain charges that are levied by the government of the country of import once the jewelry arrives in their country. Charges may include customs fees, duties and taxes depending upon the country import policy. You can contact your local FedEx office for further details.

    Secure Shipping:

    Your orders will be shipped with complete insurance without any additional charges. We use FedEx for shipping to all our international orders. Customers can contact their local FedEx office and check for import charges or taxed levied. Asset protection is provided by the premier global insurance company for all the international orders. We have a strong agreement with the insurance company which keep your orders safe until it reaches your door. Your signature will be required at the time of delivery. For further assistance do contact our customer service or call us on 212-840-1811.

  • For Military personnel

    We offer shipment for our military workforces also, just list your city as APO, FPO, or PO and your respective state and your package will be shipped without delay.

    {*Please note: All the orders to APO/FPO/PO box address will be shipped, registered, and insured exclusively via USPS.}

  • Alternate Shipping Address

    At Fascinating Diamonds your billing and shipping information is recorded while you place the order, but if required we can ship your order to an alternative address. Should you wish to ship your order at a substitute address that diverges from the billing address on your credit card, please ensure that the address be registered with your respective credit card company prior your purchase for faster shipping procedures.

  • Insured Shipping

    Fascinating Diamonds for security reason covers and has insurance on the actual value of all items shipped. All deliveries are made to a valid business or home address only. Additionally, we also require an adult’s signature for all the packages delivered, regardless of their value.

  • Order Conformation and Tracking

    Once your order is placed and confirmed, an e-mail notification is sent to your E-mail ID that holds your individual order number. If in case you do not receive the confirmation E-mail, please write to us at info@fascinatingdiamonds.com or If you hold any queries regarding the same please get in touch with us

    The moment your order is dispatched for delivery, you will receive an E-mail notification confirming the shipment of the order and the Air Way Bill (AWB) number. This vital information will abet you in tracking your package online till the time it reaches your doorstep.

    In case of any further assistance feel free to get in touch with our Customer Service help desk that is available for you 24hours X 7days a week or you can write us on info@fascinatingdiamonds.com or contact us at: 212.840.1811.